Privacy Policy

Effective Date: April 29, 2025

At TeleHealth Coverage, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, schedule a consultation, or use our services.

1. Information We Collect

We may collect the following types of personal information:

Name, address, email, and phone number
Date of birth and household details
Health-related information required for insurance purposes
Information you provide when filling out forms or scheduling appointments
Website usage data (e.g., browser type, IP address, pages visited)

2. How We Use Your Information

We use your information to:

Help you find and enroll in appropriate health insurance plans
Respond to your questions or service requests
Provide updates on your coverage, important deadlines, and new health plan options
Send appointment reminders, educational materials, or exclusive offers (if you opt in)
Comply with applicable laws and regulatory requirements

3. How We Share Your Information

We do not sell your personal information. We may share your data only with:

Insurance companies and plan providers, for enrollment or service purposes
Licensed agents or assistants working under TeleHealth Coverage
Service providers who help us maintain our website or send communications (e.g., scheduling software, email providers)
Government agencies as required by law (e.g., Marketplace or Medicare)

4. Your Privacy Choices

You have the right to:

Request access to your personal information
Correct inaccurate or outdated information
Withdraw consent for marketing communications
Request that your data be deleted, where legally applicable

To make any of these requests, email us at agentcantu@telehealthcoverage.com or call (219) 734-8862.

5. Data Security

We use industry-standard security measures to protect your data, including:

Secure, encrypted communication and data storage
Limited access to personal information
Regular security updates on our systems

However, no online transmission is 100% secure. We encourage you to contact us immediately if you believe your information has been compromised.

6. Cookies and Website Usage

Our website uses cookies and similar tools to improve your experience and track website performance. You can disable cookies in your browser settings, though some features may not function properly.

7. Changes to This Policy

We may update this policy occasionally. Any changes will be posted on this page with the revised effective date.

8. Contact Us

If you have any questions or concerns about this policy, please contact:
TeleHealth Coverage LLC
📧 Email: agentcantu@telehealthcoverage.com
📞 Phone: (219) 734-8862

Telehealth Coverage LLC
5164 East 81st Avenue
Merrillville, IN 46410
📞 877-COVER-17 (877-268-3717)
Serving Crown Point, Merrillville, Indianapolis & all of Indiana
Licensed Insurance Agency – Medicare, ACA, Dental, Vision & Supplemental Plans

Disclaimers & Legal Notices:

We do not offer every plan available in your area. Currently, we represent several organizations which offer a wide variety of products in your area. Please contact Medicare.gov, 1–800–MEDICARE, or your local State Health Insurance Program (SHIP) to get information on all of your options.

For accommodations of persons with special needs at meetings, call (877) 268-3717.

Benefits mentioned may be part of a special supplemental program for chronically ill members with one of the following conditions: Diabetes mellitus, Cardiovascular disorders, Chronic and disabling mental health conditions, Chronic lung disorders, Chronic heart failure. This is not a complete list of qualifying conditions. Having a qualifying condition alone does not guarantee receipt of benefits—additional requirements may apply.

You are not required to provide any health-related information unless it is needed to determine your eligibility to enroll in a plan or program. Choosing not to provide the necessary health information may affect your ability to enroll.

Medicare Supplement insurance is available to individuals aged 65+ enrolled in Medicare Parts A and B—and in some states, to those under 65 eligible due to disability or End-Stage Renal Disease (ESRD).

Please Note: The purpose of this communication is the solicitation of insurance. Contact will be made by an insurance agent/producer or insurance company. Medicare Supplement plans are not connected with or endorsed by the U.S. government or the federal Medicare program.